Open : Customer Complaint Action Report
Main Mails & Docs
CCAR Details
CCAR #:CCAR-25-301
CCAR Date *:25-May-2026
Response Due Date:30-Apr-2026
SE Return Req # :RE24-18
Customer Details
Company Name:NEXANS POWER ACCESSORIES
Customer Code - Buy Loc *:C200144 - BY90
Contact:Keith Gray
Phone *:0456546546
Email *:keith.gray@hcb.com
Part Details
Customer PO # *:6T4U665
Sales Order #:SO-213523
Part # *:C32301-I
Quantity NC *:15
Non-Conformance *:Product
Details of Discrepancy
Supporting Documents
File Description File
Product Tech Specs View/Download
Our requirement doc... View/Download
CORRECTIVE AND PREVENTATIVE ACTION RESPONSE
Assignee is to complete all three elements of this section (ROOT CAUSE, CORRECTIVE ACTION and PREVENTIVE ACTION) then sign and date it. Return to Quality Manager.
Root Cause
Corrective Action Taken
Preventative Action Taken : (and other activities/product affected, if applicable)
Response Completed By
Response Completed by:Jon Weldon
Implementation Date:25-Apr-2026
Signature 01-May-2026 04:55 PM
SE CLOSE OUT REVIEW - QUALITY
Cause / Defect
Cause Main : Customer Error
Cause Secondary : Order Fulfillment
Defect Category / Disposition
Defect Category : Machined Incorrectly
Disposition : Repair/Rework
Remarks
Signature 05-Aug-2026 11:55 AM
CUSTOMER ACCEPTANCE
Customer Acceptance Notes
Date Time From To Message File
25-Apr-2026 03:23 PM scott.kite@hcb.com marco.betilli@se.com This export documentation will be provided.. ---
25-Apr-2026 03:23 PM marco.betilli@hcb.com celia.figueroa@se.com Here are the requested documents... View
25-Apr-2026 03:23 PM betsy.cooper@hcb.com Vanessa.Gonzales@se.com Additional details as requested... View
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